Here for you
Every day, we supply South West Victoria with sustainable water services, while leading our communities towards a healthier, more prosperous future.
Help paying your bill
Worried about paying your water bill? We’re here to help.
Service outages and works
Search for current service interruptions and future work.
Update your details
It’s quick and easy to update your details with us.
Working with us
Thirsty for a new career? Quench it with us.
Water and sewerage connections
Connecting and disconnecting to our water and sewer network.
Our community
Find out what we’re up to in your area.
-
NewsEnvironmentCustomer supportBushfires and your water supply
Find tips on how to prepare for this bushfire season. -
NewsEnvironmentWater servicesSave water this summer
Reducing your water use is good for the environment, and will benefit your back pocket. You can make simple changes to your water consumption so every drop counts. -
ProjectsWater servicesQuality Water for Wannon
We’re embarking on a project to improve the water quality in Portland, Port Fairy and Heywood. -
NewsSewerage servicesWarrnambool Sewage Treatment Plant Upgrade
We’ve completed the major structures and have now started on the mechanical and electrical components for several key areas of the project. -
NewsCorporate governanceCustomer Outcomes Report 2023-24
Our annual performance report is out now to let you know how we’re tracking. -
NewsEngagementEnvironmentSewerage servicesJoin our community panel on effluent management in Warrnambool
Apply to join our community panel to discuss how to best manage Warrnambool’s treated effluent. -
ProjectsEnvironmentBrierly Basin floating solar array
The project will generate more than 600,000 kWh/year of renewable electricity and reduce our greenhouse gas emissions by more than 600 tonnes per year.
Planned works and interruptions
Find out about current interruptions and planned works in your area.
Making news
Read our latest news and updates from around the region.
30 January 2025
Environment
Water services
Statement on the Gellibrand River and the security of Warrnambool’s water supply
We recognise the Gellibrand River has high environmental values and is a regionally significant source of water for urban communities.
28 January 2025
Education
Engagement
Water Explorers and design a drop competition in Koroit
We hosted a school holiday water explorers event at Koroit Library to launch our design a drop competition, closing 22 February 2025.
22 January 2025
Environment
Customer support
Bushfires and your water supply
Find tips on how to prepare for this bushfire season.
Every Drop Counts
As the demand for water increases, it’s important that we work together to manage our precious water supply. Learn how to be waterwise in your home or business.
Protect your pipes
Sewer blockages can end with a messy outcome. So, find out how to look after your drains to ensure the pipes keep flowing.