Essential services commission


Urban customers

Wannon Water works to the Essential Services Commission (ESC) Customer Service Code for all urban customers. Urban customers are those customers located within an urban water supply district.

Download the ESC Urban Customer Service Code.

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Rural customers

Wannon Water works to the Essential Services Commission (ESC) Rural Customer Service Code for all rural customers. Rural Water customers are those customers located outside of an urban water supply district.

Rural customers are generally customers located along rural pipelines located between towns or customers located within a rural water supply district. 

Download the ESC Rural Water Customer Service Code.

If you are unsure if you are an urban or rural customer or for further information please Contact Us.

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