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Payment options

Wannon Water issues customers an account every three months and requires payment within 28 days.

Tenants Liable for Water Charges

If you are a residential tenant, your water account will reflect only the costs of your water usage.

Tenants occupying or vacating premises are required to give a minimum of 48 hours (two working days) notice, to ensure a final meter read can be arranged. Vacating tenants must provide a forwarding address. if you're moving house, please visit our Moving webpage.

Payment Options

  • Direct Debit
    Wannon Water can debit payments directly from your nominated cheque or saving account. To register for this service please download a Direct Debit application form.
  • Centrepay
    Use Centrepay to arrange regular deductions to be taken off your water account from your Centrelink payment. Simply Contact Us or Centrelink to make these arrangements.
  • Post Office
    Simply present your account at any Australian Post office and pay the desired amount. Australia Post accept cash, EFTPOS and major credit cards.  
  • Internet
    To pay your bills over the internet, please visit the Australia Post website or by using your financial institutions BPay facility.
  • Telephone 
    Pay by telephone through Post Bill Pay on131 816 or through your financial institution's BPay facility using a credit card, cheque or savings account. 
  • Mail
    Detach the payment slip from your account and return it together with your cheque, made payable to:

Wannon Water,
PO Box 1158,
Warrnambool, 3280

Please note that receipts will not be issued for payments made by mail.

Penalties

If payment is not received by the specified due dateon your account, Wannon Water will commence action to recover the amount outstanding. Collection or legal costs will be incurred and your water supply may be restricted.  Interest will accrue on overdue account balances.