We’re here for you
Every day, we supply South West Victoria with sustainable water services, while leading our communities towards a healthier, more prosperous future. It’s a commitment that we’re proud to make to the region we call home.
We’re your local, dependable experts
From the South Australian border to the Otways. From the Grampians to the coast. Our services take care of more than 30 communities, including residents, farmers, businesses and industries. It’s our responsibility to supply you with fresh water, from source to tap, and manage sewage to protect your health and wellbeing.
Putting people first comes naturally to us so we’re here to help with more affordable, reliable and personalised service. You’ll see us around, in towns and on streets, maintaining and upgrading the pipes, pump stations and treatment plants we all need.
We’re making a real and positive difference
As locals, we’re driven to shape our region for the better. We’re committed to working with our communities and strategic partners to support the health and wellbeing of our people and protect our natural environment. We simply believe it’s the right thing to do and it all comes back to our greater vision to go beyond water for stronger communities.
It’s about delivering sustainable water services together with positive change for our region – and we’re proud to be leading the way.
Our customers
We supply water services to nearly 45,000 customers and sewerage services to more than 38,000 customers. They include residential, commercial, industrial and rural customers.
Functions, powers and duties
The Water Act 1989 and by-laws set out our statutory functions, powers and duties. They include:
- The collection, storage, treatment and delivery of water.
- The collection and treatment of sewage and trade waste.
- Water recycling.
The Victorian Government has appointed a Board of nine Directors who provide governance and set our policy direction in consultation with the executive team.
Fast facts
