Here for you
Every day, we supply South West Victoria with sustainable water services, while leading our communities towards a healthier, more prosperous future.
Help paying your bill
Worried about paying your water bill? We’re here to help.
Service outages and works
Search for current service interruptions and future work.
Update your details
It’s quick and easy to update your details with us.
Working with us
Thirsty for a new career? Quench it with us.
Water and sewerage connections
Connecting and disconnecting to our water and sewer network.
Our community
Find out what we’re up to in your area.
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NewsEnvironmentWater servicesPhotography competition highlights the value of water
South-west residents can win some great prizes in a regional photography competition that aims to highlight the importance of saving of water. -
ProjectsWater servicesQuality Water for Wannon
We’re embarking on a project to improve the water quality in Portland, Port Fairy and Heywood. -
NewsSewerage servicesUpgrade set to boost regional investment and growth
An $85 million upgrade of the Warrnambool Sewage Treatment Plant will help boost regional growth and investment when it’s completed this year. -
NewsWater servicesEnvironmentDunkeld water storage update
There’s strong community interest in the future of Dunkeld’s water reservoirs. We want to reassure the Dunkeld community that there are no current plans to decommission the storages. -
NewsEnvironmentCustomer supportBushfires and your water supply
Find tips on how to prepare for this bushfire season. -
NewsCorporate governanceCustomer Outcomes Report 2023-24
Our annual performance report is out now to let you know how we’re tracking. -
ProjectsEnvironmentBrierly Basin floating solar array
The project will generate more than 600,000 kWh/year of renewable electricity and reduce our greenhouse gas emissions by more than 600 tonnes per year.
Planned works and interruptions
Find out about current interruptions and planned works in your area.
Making news
Read our latest news and updates from around the region.
1 April 2025
Water services
Record dry weather impacts region’s water pipes
The driest weather on record in South West Victoria has led to an increased number of burst water mains.
26 March 2025
Sewerage services
Farmland leases open for EOI
We’re seeking expressions of interest from people interested in leasing six farms with access to recycled water.
21 March 2025
Environment
Water services
Photography competition highlights the value of water
South-west residents can win some great prizes in a regional photography competition that aims to highlight the importance of saving of water.
Every Drop Counts
As the demand for water increases, it’s important that we work together to manage our precious water supply. Learn how to be water wise in your home or business.
Protect your pipes
Sewer blockages can end with a messy outcome. So, find out how to look after your drains to ensure the pipes keep flowing.