Need to connect, or alter a connection?
You can apply online to connect your property, or alter a connection, to our water, sewerage and roof water harvesting network.
What you’ll need
When you apply for a new connection, we’ll ask you to provide some important details about your property including:
- Your plumber’s name and Victorian Building Authority (VBA) licence number.
- A site or floor plan.
- A subdivision number (if your property is not titled).
Connection fees
Fees for you connection will apply. Take a look at our prices and charges or contact us to find out more.
Application times
We usually need at least 3 business days to process connection applications.
We’re here to help. So, contact us if you have any questions.
How to apply
You can apply for a connection online now. If you’re having difficulty accessing the form or need help – then contact our team on 1300 926 666 for assistance.
Connect to our water network.
Connect to our sewerage network
Have you thought about…
Connect to our roof water harvesting system
Who’s responsible?
Take a look at the diagrams below to see who’s responsible for which part of your water or sewer service.