Need to connect, disconnect, or alter a connection?
You can apply online to connect, disconnect, or alter a property connection, to our water, sewerage and roof water harvesting network.
What you’ll need
When you apply for a new connection, we’ll ask you to provide some important details about your property including:
- Your plumber’s name and Victorian Building Authority (VBA) licence number.
- A site or floor plan.
- A subdivision number (if your property is not titled).
Connection fees
Fees for you connection will apply. Take a look at our prices and charges or contact us to find out more.
Application times
We usually need at least 3 business days to process connection applications.
We’re here to help. So, contact us if you have any questions.
How to apply
You can apply for a connection, disconnection, or alteration online now. If you’re having difficulty accessing the form or need help – then contact our team on 1300 926 666 for assistance.
Connect, disconnect, or alter a water connection.
Connect, disconnect, or alter a sewerage connection.
Have you thought about…
Connect, or alter a connection, to our roof water harvesting system.
Who’s responsible?
Take a look at the diagrams below to see who’s responsible for which part of your water or sewer service.
Connecting to sewerage in Dutton Way or West Portland?
